Thank you for shopping with us. We are committed to delivering your order safely and on time.

Orders are processed within 1–2 business days after payment is confirmed.
Orders placed on weekends or public holidays will be processed on the next business day.

Standard Shipping (UK to UK): Next day
world wide:3 to 4 days
Normal :24 hours
Delivery times may vary during busy periods or due to unforeseen circumstances.

Shipping costs are calculated at checkout based on your delivery address.
Free shipping may be available on selected orders or promotional offers.

Once your order has been shipped, you will receive a tracking
number by email so you can monitor the delivery status.

Please ensure that your shipping address and contact information are accurate. We are not responsible for delays or failed deliveries caused by incorrect information provided during checkout.

Your satisfaction is important to us. If you are not completely satisfied with your purchase, you may request a return according to the policy below.

Returns are accepted within 14 days of receiving your order if:
The item is unused, unopened, and in its original packaging.
The product is damaged, defective, or incorrect upon delivery.
Proof of purchase (order number or receipt) is provided.

For health and safety reasons, the following items cannot be returned:
Opened or used medical products.
Prescription medications.
Perishable or temperature-sensitive products.
Personal hygiene products that have been opened.

Your satisfaction is important to us. If you are not completely satisfied with your purchase, you may request a return according to the policy below
Admin@chemist4-u.co.uk